I got a Unifi Pro AP and my devices cannot connect to internet while it's plugged in - eviltoast
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The original was posted on /r/ubiquiti by /u/droodic on 2023-08-06 23:47:22+00:00.


So I’ve had it for a month and it’s been running fine. I know nothing about networking but needed a way to get wifi in the basement so I plugged one via an ethernet port here ,powered by PoE.

I have 1 router/modem and no switches or controllers. I use the unifi app and could configure the AP from there.

Now recently things stopped working and while this AP is plugged in my devices downstairs simply refuse to connect to the internet (phone error message: IP configuration failure)

I unplug the AP and they connect to the wifi upstairs instantly. But the wifi is terrible and slow hence the need for the AP.

What could have happened to cause this? I can’t access the app anymore as I need the AP off to access internet on my phone and so idk how to configure it, again I don’t know much about networking.

The AP is setup to use the same SSID as my router and other than that it’s other settings are default.

Thanks