Steam stuck at "loading user data" - eviltoast
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The original was posted on /r/linux_gaming by /u/falkon2112 on 2023-12-26 20:08:57+00:00.


it doesn’t open at all. Im using arch linux (EndeavourOS)

here’s the log when i try to open it using terminal:

steam.sh[2621]: Running Steam on endeavouros rolling 64-bitsteam.sh[2621]: STEAM_RUNTIME is enabled automaticallysetup.sh[2694]: Steam runtime environment up-to-date!steam.sh[2621]: Steam client's requirements are satisfied[2023-12-27 01:32:53] Startup - updater built Dec  8 2023 00:32:59[2023-12-27 01:32:53] Startup - Steam Client launched with: '/home/falkon/.local/share/Steam/ubuntu12_32/steam'12/27 01:32:53 Init: Installing breakpad exception handler for appid(steam)/version(1702079146)/tid(2737)MESA: error: ZINK: vkCreateInstance failed (VK_ERROR_INCOMPATIBLE_DRIVER)glx: failed to create drisw screenfailed to load driver: zinkLooks like steam didn't shutdown cleanly, scheduling immediate update check[2023-12-27 01:32:53] Loading cached metrics from disk (/home/falkon/.local/share/Steam/package/steam_client_metrics.bin)[2023-12-27 01:32:53] Using the following download hosts for Public, Realm steamglobal[2023-12-27 01:32:53] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'[2023-12-27 01:32:53] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1,source = 'update_hosts_cached.vdf'[2023-12-27 01:32:53] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'[2023-12-27 01:32:53] Checking for update on startup[2023-12-27 01:32:53] Checking for available updates...[2023-12-27 01:32:53] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_ubuntu12[2023-12-27 01:32:53] Manifest download: send request[2023-12-27 01:32:53] Manifest download: waiting for download to finish[2023-12-27 01:32:54] Manifest download: finished[2023-12-27 01:32:54] Download skipped: /steam_client_ubuntu12 version 1702079146, installed version 1702079146, existing pending version 0[2023-12-27 01:32:54] Nothing to do[2023-12-27 01:32:54] Verifying installation...[2023-12-27 01:32:54] Performing checksum verification of executable files[2023-12-27 01:32:56] Verification complete

Steam logging initialized: directory: /home/falkon/.local/share/Steam/logs

XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf5057370XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf5055cc0/usr/share/themes/Breeze/gtk-2.0/widgets/entry:70: error: unexpected identifier \direction', expected character \}'/usr/share/themes/Breeze/gtk-2.0/widgets/styles:36: error: invalid string constant “combobox_entry”, expectedvalid string constantMESA: error: ZINK: vkCreateInstance failed (VK_ERROR_INCOMPATIBLE_DRIVER)glx: failed to create drisw screenfailed to load driver: zinkMESA: error: ZINK: vkCreateInstance failed (VK_ERROR_INCOMPATIBLE_DRIVER)glx: failed to create drisw screenfailed to load driver: zinksteamwebhelper.sh[2775]: Runtime for steamwebhelper: defaulting to /home/falkon/.local/share/Steam/ubuntu12_64/steam-runtime-heavysteamwebhelper.sh[2775]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()Fontconfig warning: line 5: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/10-hinting-slight.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 4: unknown element "description"Fontconfig error: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 72: non-double matrix elementFontconfig error: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 72: non-double matrix elementFontconfig warning: “/etc/fonts/conf.d/10-scale-bitmap-fonts.conf”, line 80: saw unknown, expected numberFontconfig warning: “/etc/fonts/conf.d/10-sub-pixel-rgb.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/10-yes-antialias.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/11-lcdfilter-default.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/20-unhint-small-vera.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/30-metric-aliases.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/40-nonlatin.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/45-generic.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/45-latin.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/48-spacing.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/49-sansserif.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/50-user.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/51-local.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/60-generic.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/60-latin.conf”, line 4: unknown element "description"Fontconfig warning: “/etc/fonts/conf.d/65-nonlatin.conf”, line 4: unknown element "description"MESA: error: ZINK: vkCreateInstance failed (VK_ERROR_INCOMPATIBLE_DRIVER)glx: failed to create drisw screenfailed to load driver: zinkCAppInfoCacheReadFromDiskThread took 130 milliseconds to initializeSteam Runtime Launch Service: starting steam-runtime-launcher-serviceSteam Runtime Launch Service: steam-runtime-launcher-service is running pid 2871bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteamMESA: error: ZINK: vkCreateInstance failed (VK_ERROR_INCOMPATIBLE_DRIVER)glx: failed to create drisw screenfailed to load driver: zinkvkEnumeratePhysicalDevices failed, unable to init and enumerate GPUs with Vulkan.BInit - Unable to initialize Vulkan!vkCreateInstance failed with error -9BInit - Unable to initialize Vulkan!``

here’s my mesa: 1:23.1.6-2

AMDvlk version: 2023.Q4.2-1

steam version: 1.0.0.76-1

Please help.