When receiving unsoliciting phone calls by telemarketers, many people consistently hung up, don’t bait, and don’t interact. So why don’t telemarketers delete from their databases such phone numbers that don’t lead to any sales or other business benefits?
Maybe the cost of keeping the numbers is so low telemarketers just don’t bother. Or keeping track of what numbers to delete may actually have a cost. Or perhaps telemarketers hope those people will eventually pick up the calls.
Any insight?
Also, don’t underestimate the incompetence/lack of care that some of these companies may have. Just because they could reduce costs by flagging unresponsive numbers doesn’t mean they necessarily will.
If I had a dollar for every time I told my company how I could refactor code to reduce costs…