Door dash (and other delivery options) lost me after like my second order when I realized I was paying like $50 for a meal for one, after all the fees and tips were added up.
It was especially insulting to see that the fees were basically “we are charging you more because we’re doing less for you than if you were in our restaurant”, and then they also throw in shit like asking you to tip the restaurant on the full amount…and also tip the driver on the full amount.
When I was really looking into it, I realized I was trying to order like $18 of food off the menu. But they had a $25 minimum, and after all the fees and including a 20% tip everywhere they asked for one, the total was going to be like $53.
That was like two years ago and I haven’t felt the urge to deal with that shit since. I’d rather skip a meal than entertain that nonsense.
Many delivery companies have a contract with restaurants for 20-30% off the price of each item, plus they add a mark up on every item, a delivery fee, a service fee, and then you tip the driver.
Often most of the delivery fee and all of the tip goes to the driver (it’s supposed to anyway, but they often find ways to get that money back from the driver, there was an issue with the order, customer needed assistance, etc)
The service fee, discount on menu price of the item, and additional markup goes to the company.
Just about everyone gets fucked minus the delivery company.
I worked the back end in tech and management in the field for like 6 years. They’re pretty fuckin awful.
Door dash (and other delivery options) lost me after like my second order when I realized I was paying like $50 for a meal for one, after all the fees and tips were added up.
It was especially insulting to see that the fees were basically “we are charging you more because we’re doing less for you than if you were in our restaurant”, and then they also throw in shit like asking you to tip the restaurant on the full amount…and also tip the driver on the full amount.
When I was really looking into it, I realized I was trying to order like $18 of food off the menu. But they had a $25 minimum, and after all the fees and including a 20% tip everywhere they asked for one, the total was going to be like $53.
That was like two years ago and I haven’t felt the urge to deal with that shit since. I’d rather skip a meal than entertain that nonsense.
Many delivery companies have a contract with restaurants for 20-30% off the price of each item, plus they add a mark up on every item, a delivery fee, a service fee, and then you tip the driver.
Often most of the delivery fee and all of the tip goes to the driver (it’s supposed to anyway, but they often find ways to get that money back from the driver, there was an issue with the order, customer needed assistance, etc)
The service fee, discount on menu price of the item, and additional markup goes to the company.
Just about everyone gets fucked minus the delivery company.
I worked the back end in tech and management in the field for like 6 years. They’re pretty fuckin awful.