“AI” Hurts Consumers and Workers -- and Isn’t Intelligent - eviltoast
Researchers Alex Hanna and Emily M. Bender call on businesses not to succumb to this artificial “intelligence” hype.

cross-posted from: https://lemmy.ml/post/2811405

"We view this moment of hype around generative AI as dangerous. There is a pack mentality in rushing to invest in these tools, while overlooking the fact that they threaten workers and impact consumers by creating lesser quality products and allowing more erroneous outputs. For example, earlier this year America’s National Eating Disorders Association fired helpline workers and attempted to replace them with a chatbot. The bot was then shut down after its responses actively encouraged disordered eating behaviors. "

  • ram@feddit.nl
    31·
    1 year ago

    Let’s see…

    They may create text which appears to human eyes like the result of thinking, reasoning, or understanding, but it is in fact anything but.

    For generation of fictional text and images that’s fine.

    There is a pack mentality in rushing to invest in these tools, while overlooking the fact that they threaten workers

    Like any other case of automation in the history of society.

    […] and impact consumers by creating lesser quality products

    That sounds very subjective.

    and allowing more erroneous outputs.

    Large language models should not be used as a source of facts, that’s why they all warn you about their limitations. LLMs are tools and should be used properly. A blow torch can get your balls burnt if used improperly.