Adobe faces big fines from FTC over difficult subscription cancellation - eviltoast

Adobe faces big fines from FTC over difficult subscription cancellation::Adobe could face hefty fines related to its overly difficult and costly subscription cancellation practices due to an ongoing Federal Trade Commission Probe.

  • Pandemanium@lemm.ee
    link
    fedilink
    English
    arrow-up
    5
    ·
    11 months ago

    I started a free trial of Adobe stock. I forgot to cancel after the first month. They charged me $30 for the next month, ok, that’s on me. But when I tried to cancel during that second month, they said I had signed a contract to pay them for a year (I didn’t, all I did was sign up for the free trial) and I now owe them $165 to cancel the subscription. So in essence they were going to charge me $195 for one month of Adobe stock. That’s insane.