True that. Back when I was using Windows I had a problem where I couldn’t log in to my Microsoft account through the apps (only through the browser). It was a problem because I couldn’t even create a user account. When I tried to file a support ticket through tje included app… it would prompt me to sign in to my Microsoft account. Couldn’t figure out what the problem was myself as everything I had to work with was an ambiguous numerical error code. Trying to search for an answer online only resulted in the exact kind of posts you’ve described, clearly written by people even more clueless than I was, but pretending they’re experts. Never actually resolved it, then switched to Linux and never looked back.