Booking.com users angry at firm's response to hacks - BBC News - eviltoast
  • BlackEco@lemmy.blackeco.com
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    11 months ago

    Unfortunately most banks’ policy is that if you were at the source of the payment (in this example, you willfully entered your credit card information and validated the payment) then they won’t refund the payments.

    I’m also afraid that people do not realize early enough that they got scammed, they can realize that weeks later.

    • wmassingham@lemmy.world
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      11 months ago

      It depends. I’ve used a chargeback where I sent a product back for a warranty repair, and the seller stopped responding. The bank just wanted documentation, and they put it through. I imagine you could argue for a chargeback in this case, if you used a credit card.