I received my laptop today in the mail. Upon booting it up for the first time I noticed the touchpad is unresponsive.

I tried disabling and renabling the touchpad via the FN+F1 keyboard shortcut to no avail. I also tried both the default Pop_os as well as the most recent stable version of Ubuntu to the same result.

Plugging in an external mouse works fine however.

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Has anyone else ran into this issue?