The iPlayer app is still absolute dogshit on Apple TV. No UHD programs, no season selection, no subtitle support (which is insane for a supposed organisation that champions inclusivisty), still no redesigned app which launched on all other platforms I can think of over two years ago…
When I’ve got in touch with the BBC to complain about the lack of subtitling in the past they have just said “it’s too difficult” and panned me off, even though literally every other app including ‘BritBox’ which is partially owned by the BBC has them.
So I’m just wondering (especially with Doctor Who back on Saturday, and next year) if there is anything more I/we can be doing to get this sorted?
But what are they doing differently? HLS vs moeg-dash? HLS is just as popular as dash and was around before it. It’s unrealistic to expect everyone to support the BBC’s preference when there are two very popular protocols.
But obviously there is broad support for MPEG-DASH on other devices. Because otherwise the app would have the same limitations there too. But I’m pretty sure that those devices will also support HLS. So you could also argue that if there are two very popular protocols out there, you should support both. And that you can’t expect from the BBC to change their protocol just because of that one streaming device out there.
But I don’t want to take a side on this. In the end it’s just the usual blame game of big companies. And the customer has to pay the price for it.
Given the fact everything supports HLS, the BBC choosing Moeg Dash is a weird decision.