I’m a performer, so I need my account for work and to book gigs. I’ve been locked out for almost a month due to a platform bug, and have tried and exhausted every possible avenue of support.
I’m a performer, so I need my account for work and to book gigs. I’ve been locked out for almost a month due to a platform bug, and have tried and exhausted every possible avenue of support.
Home Depot as well. I ordered a custom door that arrived 2 inches too short, only realized it when I got home (should’ve checked in the store I’ll admit). Called to get it replaced, manager said no due to “buyer’s remorse.” They ended up refunding it when I initiated a chargeback.
In Canada buyers remorse is a valid reason for return. I’m pretty sure you get 2 weeks.
Even on custom order items?
I’m totally wrong. Its for door to door salesmen I guess
There’s a 30 day return policy buying from stores, I guess I thought they were both the same thing. No word about custom stuff. As a custom fabricator I’d want them to buy the materials at least.
I googled it and this is the source I found https://www.spergel.ca/learning-centre/general/buyers-remorse-laws-how-they-can-save-you-from-debt/
Here’s the government page- https://www.ontario.ca/page/your-rights-under-consumer-protection-act
Quite specific.
If you can document the issue, how could they deny you like that. Are they claiming you took it home and cut it to then try to get a refund?
Home Depot hasn’t changed. It’s been a shit hole since its inception.