Background story: A couple of days ago, my Minisforum HM90, which was running Proxmox 7 at the time, started to randomly lock up. While the hardware itself seemed to be powered on, the software wasn’t responding. After two days of troubleshooting, updating, switching to another distribution, changing RAM and SSDs and sometimes getting logs, and sometimes not getting logs at all, I was fed up and ready to never buy hardware from Minisforum again.
So I emailed the support, describing my situation and requesting a new device. Luckily, my HM90 was still within their 2-year warranty. Some Google searches brought up that they would most likely need to replace the device as there was no real solution.
48 hours later, I received an email asking me to change some BIOS settings. So far, everything has been up and running for 20 hours without issues. Compared to crashes every 90 minutes on average, that seems like a significant improvement.
Settings:
Deactivate the following in the BIOS
Advanced/AMD CBS/CPU Common Option/Core Performance Boost
Hopefully, this will be helpful to someone facing a similar situation.
I’ve been there with a bad power supply. The support team sent not just one, but two power supplies without asking too many questions. I hope it’ll be smoother for you.
Yeah fingers crossed, I also have one one order, but worried about the PSU
It sucks you had those issues, but it’s good to hear the support team does actually provide support