Ubisoft Can Delete Inactive Accounts, Making Users Lose Access to Their Games - eviltoast

In a response to a post from the AntiDRM Twitter account, Ubisoft Support has clarified that users who don’t sign in to their account can potentially lose access to Ubisoft games they’ve purchased. The initial post from AntiDRM featured a snippet of an e-mail sent to a user from Ubisoft notifying them that their account had been temporarily suspended due to inactivity and warning that it would be closed permanently in 30 days. Responding to the ominous e-mail, the Ubisoft Support Twitter account stated “We certainly do not want you to lose access to your games or account” and noted that account closure could be avoided by signing in to the account again.

  • EveryMuffinIsNowEncrypted@lemmy.blahaj.zone
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    1 year ago

    This is why I buy all my games on either GOG or Itch.

    Yes, they definitely have their problems, but at least I can download an offline installer for pretty much any game I buy. Sure, GOG or Itch could still take them down in the future, but they can’t take away the offline installers I have backed up on separate external HDDs.

    • ndguardian@lemmy.studio
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      1 year ago

      I’m not as familiar with Itch but it works the same as GOG in that you can download the installer and keep it, no special activations or DRM required. Right? Because I definitely love that aspect of GOG. I just wish it had a larger library.

      • octobob@lemmy.ml
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        1 year ago

        I just wish GOG would utilize Proton in a way to incorporate Linux support. It would be a slam dunk for them in terms of their userbase.

      • octobob@lemmy.ml
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        1 year ago

        I just wish GOG would utilize Proton to make way for broad Linux support. It would be a slam dunk for them in terms of their userbase.

      • EveryMuffinIsNowEncrypted@lemmy.blahaj.zone
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        1 year ago

        I believe it does. I don’t really buy many games on Itch to be honest but from what I understand and from the handful of games I have obtained from there (mostly just free games), that is indeed how it works.

        And agreed. Definitely wish GOG had a larger library.