YSK: While you're on Lemmy/Kbin/Fediverse, you're not "the product" but you're also not "the customer". - eviltoast

Why YSK: Getting along in a new social environment is easier if you understand the role you’ve been invited into.


It has been said that “if you’re not paying for the service, you’re not the customer, you’re the product.”

It has also been said that “the customer is always right”.

Right here and now, you’re neither the customer nor the product.

You’re a person interacting with a website, alongside a lot of other people.

You’re using a service that you aren’t being charged for; but that service isn’t part of a scheme to profit off of your creativity or interests, either. Rather, you’re participating in a social activity, hosted by a group of awesome people.

You’ve probably interacted with other nonprofit Internet services in the past. Wikipedia is a standard example: it’s one of the most popular websites in the world, but it’s not operated for profit: the servers are paid-for by a US nonprofit corporation that takes donations, and almost all of the actual work is volunteer. You might have noticed that Wikipedia consistently puts out high-quality information about all sorts of things. It has community drama and disputes, but those problems don’t imperil the service itself.

The folks who run public Lemmy instances have invited us to use their stuff. They’re not business people trying to make a profit off of your activity, but they’re also not business people trying to sell you a thing. This is, so far, a volunteer effort: lots of people pulling together to make this thing happen.

Treat them well. Treat the service well. Do awesome things.

    • Im14abeer@midwest.social
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      1 year ago

      Is there a way to mirror an instance to spread the overhead and provide redundancy while still being admined and moderated by the same group of people as the original instance?

      • NaibofTabr@infosec.pub
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        1 year ago

        My immediate reaction is that mirroring would probably increase the overhead because of the additional message traffic needed to keep the mirrors in sync, but that’s more a feeling than an informed opinion.

    • NaibofTabr@infosec.pub
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      1 year ago

      Well, I mean abstracted in a way that would allow one instance of the Lemmy server software to run coherently on a distributed VM running on top of multiple physical host servers spread around the internet.

      We do this sort of thing now in large datacenters, with cloud apps running on VMs that are abstracted from the actual server hardware. If one server goes offline it doesn’t affect the operation of the VM because it’s running across many physical servers and the hypervisor can flexibly shift the software operations to whichever hardware is available.