YSK: While you're on Lemmy/Kbin/Fediverse, you're not "the product" but you're also not "the customer". - eviltoast

Why YSK: Getting along in a new social environment is easier if you understand the role you’ve been invited into.


It has been said that “if you’re not paying for the service, you’re not the customer, you’re the product.”

It has also been said that “the customer is always right”.

Right here and now, you’re neither the customer nor the product.

You’re a person interacting with a website, alongside a lot of other people.

You’re using a service that you aren’t being charged for; but that service isn’t part of a scheme to profit off of your creativity or interests, either. Rather, you’re participating in a social activity, hosted by a group of awesome people.

You’ve probably interacted with other nonprofit Internet services in the past. Wikipedia is a standard example: it’s one of the most popular websites in the world, but it’s not operated for profit: the servers are paid-for by a US nonprofit corporation that takes donations, and almost all of the actual work is volunteer. You might have noticed that Wikipedia consistently puts out high-quality information about all sorts of things. It has community drama and disputes, but those problems don’t imperil the service itself.

The folks who run public Lemmy instances have invited us to use their stuff. They’re not business people trying to make a profit off of your activity, but they’re also not business people trying to sell you a thing. This is, so far, a volunteer effort: lots of people pulling together to make this thing happen.

Treat them well. Treat the service well. Do awesome things.

  • GalileoHumpkins@feddit.nl
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    1 year ago

    I kinda like looking at Lemmy as a sort of Internet Pub on steroids (Activity Pub). Kind of like a busy street with all kinds of pubs, libraries, bookstores etc. But where those places have something to sell like liquor, coffee or books, Lemmy does not really have anything to sell but just offers a place of conversation. It alsof isn’t for everyone, anybody can join but each pub had their own rules.

    I see a Lemmy admin like a barkeeper of one of the many pubs around. We sit in this one pub with one owner but we meet a lot of people from other pubs around. And if we like, we can walk across the street and visit somewhere else or even move there permanently. We have options, we as users have more power and especially actual alternatives to go to.

    Donating is a thing to help the pubs keep existing. Like tipping the waiter. I’m a big fan of OpenCollective and Patreon for how they allow these small groups of people to take back parts of the internet for themselves!

    There is no need to commercialize this space, it’s largely for conversation. Here there is no need for the waiter tot eastdrop on conversations, to make the pub all smart or to guilt you into a VIP pass tot enter.

    I really hope we can find a way to tip the waiters and barkeepers incidentally like we would in a pub. Like a donation, and maybe also a more prominent place like a tip jar for the instance visible in posts or just the website. I think we can make it work, if we really try.

    Yeah the big pubs might come knocking, but its up to each of us to decide if we want to visit any of their places.