Has HP printers always been this bad? - eviltoast

So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister’s Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother’s iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn’t find the printer, I said ok maybe it’s a dumb driver, USB didn’t work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn’t work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I’ve read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

  • NateNate60@lemmy.world
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    1 year ago

    I have an Epson EcoTank printer. It’s a colour inkjet printer but it came with these ginormous bottles of ink that you pour into a tank. I’ve printed thousands of pages for three years and I still have around a quarter of the included ink left.

    I didn’t need to install any drivers on Linux or Windows, just adding the printer was enough. It connects to your WiFi network and works as expected. My only complaint is that after not using it for a few weeks, you’ll need to run the “clean print head” utility on the printer and might need to realign the print heads. But other than that, it’s great. Photo quality is pretty meh though.

    • Kerrangutan@lemmy.one
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      1 year ago

      I have two EcoTank printers, one is set up with normal ink and the other one gets used by my partner for sublimation printing for her crafting projects, they’re absolutely the next best thing to a laser printer.