Ally (bank)mobile app fails without connection to graph.facebook.com - eviltoast

Not sure if this is a good place for this post or not, but here goes.

I reject outbound connections to meta domains at the firewall. I noticed this banking app refuses to prompt for login credentials unless I am on mobile or a public WiFi network. I watched my FW logs and noticed many rejected connections to graph[.]facebook[.]com.

I contacted their support team, but they denied the connection was their app. I shared the screenshot on this post and they closed my case without comment.

I emailed the address on the Google play store and they also denied the connection was their app. I shared the screenshot and they asked if I downloaded the app from the play store, implying the official app doesn’t do this, but of course it does.They closed my case without proper resolution as well.

Just thought I’d share this here so people know that some banks make direct connections to Facebook to share analytics, without your knowledge or informed consent, and they lie about it when called on it.

  • XIN@lemm.ee
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    1 year ago

    The app in the screenshot is just capturing packets. The list shown are connections made during the capture and closed just means the connection is not currently active.

    That said, I downloaded Ally, ran that same packet capture but never saw anything sent to Facebook. I got to the login screen just fine.