Half of companies planning to replace customer service with AI are reversing course - eviltoast
Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with AI models are expected to reverse their...
  • Croquette@sh.itjust.worksEnglish
    9·
    7 months ago

    The IT paradox :

    -“Why am I paying for IT? everything runs fine”

    -“Why am I paying for IT? nothing works”