A new smartphone again? Rethink unhealthy culture of frequent upgrades - eviltoast

SO. MUCH. THIS.

  • blueeggsandyam@lemmy.world
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    1 year ago

    Phones have to easily repairable before you can blame consumers for upgrading. Cell phones are pretty essential for modern life and most of us don’t want to be without them for long. The upgrade allows for people to not have to worry about what to do when something out of warranty breaks. It is like fixing your car. In warranty, the manufacturer or dealer takes care of things. Out of warranty, you have to find a repair shop. Finding a repair shop is difficult. Trying to get a second or third quote on a broken car is difficult and costly.

    The alternative is to make repair shops have transparent prices and make it easy for them to get oem parts. The other option is to force companies to warranty their phones for longer. Until the government does one of those you can’t blame consumers.