For those who work in companies that subscribe users to emails, when users unsubscribe, what portion of them say they "never signed up for this"? - eviltoast

Obviously not looking for hyperaccurate answers, just in general, how many people tend to unsubscribe from promotional emails and how many tick the option “I never signed up for this”?

  • bjorney@lemmy.ca
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    1 year ago

    The unsubscribes? Or the “I never signed up for this” count

    On the unsub front, only ~30% of our mailing list engages with sends (opens the email), and I’m willing to bet up to 50% of our mailing list is “dead” emails, so really it’s 2-3x that number in practice. We have CASL to comply with so we aren’t willy nilly with adding people to our list either.