Content moderation is what a 21st century hazardous job looks like - eviltoast
  • kibiz0r@midwest.social
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    3 days ago

    “If something you see is really difficult then you can leave your desk, but at that moment you have to remember to put on your computer that you are on ‘wellbeing’,” explains Eyvazzadeh. “But if the supervisors think you are using wellbeing more than you should, they will intervene. They would say: ‘Your ‘production’ time is a bit lower than expected, you have been on wellbeing a lot.’ So you are pressured to increase your time on ‘production’ by decreasing your ‘wellbeing.’”

    It’s bad enough we make overseas workers spend all day pulling the lever of a slot machine that yields mis-flagged puppy videos and gruesome beheadings with equal likelihood, but then we stack NDAs, legal obstacles, surveillance, and KPI admonishment on top of it.

    If you wrote this in a sci-fi novel, your editor would say “that’s a little cartoonishly evil, isn’t it?”

    Edit: Oh, health privacy violations and union-busting too. Classy stuff!

    • Fredselfish@lemmy.world
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      3 days ago

      We have a company in Oklahoma that moderates tiltok they get a 30 minute wellbeing time period. Including their regular breaks. But they see sone pretty fucked up shit. Just saying it’s not just overseas people we make to do this stuff.

  • Miles O'Brien@startrek.website
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    3 days ago

    I tried being a moderator on a forum once, and after alerting admins and the FBI about csam less than a week in, I decided I was done being a moderator.

    It was a forum for RC stuff, mostly diy rc planes.

    Unfortunately, therapy only helps you cope, it doesn’t let you forget.

    • pebbles@sh.itjust.works
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      3 days ago

      Jesus Christ. On an RC website?! I just don’t even know how to process that. That doesn’t make any sense.

      So sorry you had to see that.

  • ramble81@lemm.ee
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    3 days ago

    The internet was simultaneously the best and worst thing for humanity.

  • umbrella@lemmy.ml
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    2 days ago

    are lemmy mods already seeing this type of stuff regularly or are we too small just yet?

    • T156@lemmy.world
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      2 days ago

      No, they are. There was a spam wave some time ago that had people upload gore and other things onto instances.

  • missandry351@lemmings.world
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    2 days ago

    Done that for almost 3 years it wasn’t so bad because bots catch the really bad stuff but like 10 years ago or so it was really bad…

    • .Donuts@lemmy.world
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      3 days ago

      We’re talking about removing hate speech, porn (including CSAM) and gore.

      This has a real impact on mental health and there should be a support network for those who regularly interact with this kind of material.

      • chobeat@lemmy.mlOP
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        3 days ago

        also shaming anybody for the labor they have to do to survive is the most reactionary patronizing bullshit ever.