HP ditches 15-minute wait time policy due to 'feedback' - eviltoast
It woz The Reg wot won it... or maybe just common sense prevailed among management
  • Colforge@lemm.eeEnglish
    1·
    12 hours ago

    Where did I say I was only an agent the whole time? I’ve been in a dozen roles at varying levels. Once again, sometimes generating revenue isn’t the point. Sometimes delivering a service or even just retaining customers is.