Looking for emotional support .. - eviltoast

Here goes.

After saving up months I was finally able to order the flagship prusa printer, the mk3. And low and behold: the waiting did pay off: I could now actually buy the newest, the MK4 !! 🎉

So I did. End of June. Got a nice rol of filament too. Couldn’t be happier. Yes the lead time was a chore but still. In august I would have a very nice upgrade from the mini.

August came: no printer. Backlog. I already sold the mini to my dad. Guess I’m going without one for a week or so, no biggie.

Shipping schedule appeared. Great! Mine was planned for 4/9. Oof. Ok… The first week of September: nope we had to push back a week! Damn 😓

And then last week:shipped!!

Spend a day building the marvelous thing. dreaming what I will be testing first. Planning. Ah great things!!

And then it came: the magic moment of doing the self test. Tension rose, green check marks appeared… aaah 😌 victory would be mine! Boy oh boy I cannot wait!

Beeeeeeeeep. Bright red screen “loading cell error” 😱

Ok no panic, maybe the cable got loose… happens… sure I will get to printing soon; let’s see…

I started testing cables. Running tests. Resetting everything. Re-flashing. Damn the usb stick broke! Aaargh … ok… Nope. Nothing works.

Onto chat support it goes. Doing the same tests. Filming them. “Hmm I need to ask our MK4 expert” after we both came to the conclusion the loveboard is probably failing (filament sensor is error too)

“We will contact you soon, next week” given it’s Friday at this point.

And now: we’re waiting again. Staring at a broken MK4. Sitting there. Tempting me to dream of my next printing project.

Support was great and all that. They will make it right I trust them. I just wanted to share my story to people who will probably exactly understand what it’s like. To wait. And wait.

  • Gompje@lemmy.worldOP
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    1 year ago

    500x500 that’s huge! I don’t think I even have the space to put that in my house… well without it being in the way that is.

    Well for me it turned out the firmware they released yesterday solved my issues. Guess they shipped my kit with some new chips or something idk 🤷‍♀️ just wish they told me a beta was available Friday or even on the page itself… oh well. At least I got to share my story with you guys 😄

    What will be the first thing you print? Mine is the t-rex skull. It’s printing now. Amazing quality and speed. Really perfect first layer as wel I was literally drooling! Lol.

    It was one of the prints I was very impressed of with my first printer, the Ender3v1. Never got around in doing him again on the mini. Life got in the way… kinda regret that now but anyway it will be amazing to see the difference between both. So far I’m over the moon. The mk4 is a fantastic printer.

    • felykiosa@sh.itjust.works
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      1 year ago

      This printer is mostly here to print organization part , or any part that son t fit my v400 (best machine for the value) also to batch print this is amazing