People who work in food service or customer service: What’s the dumbest thing a customer ever insisted was “the law” or “illegal”? - eviltoast

Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.

  • agamemnonymous@sh.itjust.works
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    1 year ago

    Lots of people buy Emotional Support Animal vests online and think that means they can bring them into restaurants. Nope, FDA is very clear about it: trained service animals only. ESAs actually have almost no special privileges over regular pets. Basically the only exceptions they get are against pet policies/fees on leases.

    • Kettellkorn@lemmy.ml
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      1 year ago

      People who do that I find so annoying and honestly pathetic. It’s like they think they’re better than everyone else and can do whatever they want.