Canada needs a digital infrastructure that isn't beholden to private interests - eviltoast
Canadians really need: more control over the digital universe that increasingly dominates our lives.
    • Farce Multiplier@mstdn.ca
      1·
      1 year ago

      @BCsven With their online integration, I couldn’t even request the help online because our address was unknown. When I called in (a big chore to do) and explained, the person I talked to used the same system and was unable to dispatch anyone either.

      • BCsven@lemmy.ca
        1·
        1 year ago

        I guess this shows how we become too reliant on tech, with less flexibility, when old school directions would have given a better customer experience