Air Canada changed my flight for the 3rd time, I'm now landing in Toronto 1 hour AFTER my next flight departure. - eviltoast
    • The Dark Lord ☑️@lemmy.ca
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      1 year ago

      “Within the airline’s control” is pretty clearly outlined in the law. It’s not a grey area.

      The law also states that the new booking must be reasonable. And before you say that “reasonable” is grey, it gives examples of that. Missing the connecting flight would be unreasonable. So would missing the purpose of the trip. A refund would be pretty easy to ask for in this circumstance.