Slack users horrified to discover messages used for AI training - eviltoast
Slack says policy changes are imminent amid backlash.

Slack says policy changes are imminent amid backlash.

  • mojofrododojo@lemmy.worldEnglish
    22·
    6 months ago

    I can’t imagine how many legal departments shit themselves over this one. IP security as well. what the fuuuu

    • Ephera@lemmy.mlEnglish
      9·
      6 months ago

      I’ve had customers send passwords to me, plain-text, over chat. Frankly, that end-to-end-encryption is not considered basic security for chat applications, that’s just beyond me.

      • bruhbeans@lemmy.mlEnglish
        6·
        6 months ago

        The number of people I’ve had tell me Slack is secure because they don’t get the difference between transport layer security and end to end. Slack’s marketing jibe muddies the water about it, too.

  • elrik@lemmy.worldEnglish
    9·
    6 months ago

    This is another one of those situations where for them (and every other company with access to similar content) the upside is just too much money to ignore.

    What is the downside? Lost customers? No problem, they’ll charge the remaining customers more for new premium features based on the newly trained models. Also if they didn’t develop those features in the first place, a competitor would have pulled away customers anyways.

    Fines from some government for the egregious violation of a TBD law relating to AI that doesn’t even exist yet? Lol, just the cost of business.

    And policy changes? Who actually believes they’ll discard the model parameters they’ve already spent presumably millions of dollars training?

    • BrikoX@lemmy.zipOPMEnglish
      12·
      6 months ago

      I mostly agree in general, but in Slack case there is a lot of proprietary information involved, so they might have some more serious legal issues.

      • SupraMario@lemmy.worldEnglish
        161·
        6 months ago

        This is %100 going to get them in legal trouble with companies who used the platform to share data. It’d be like if Microsoft started using teams messages, from companies who use it at an enterprise level, to train LLMs on. This was a really dumb move from slack and I have no clue what legal team gave the green light on this.